As an investor, withdrawing funds from your investment wallet can be done through the Social Trading app or your Personal Area (PA) under the Social Trading tab.
Social Trading app:
- Launch the Social Trading app and log in.
- Navigate to the Profile tab and select Withdraw under Wallet.
- You will see a list of available payment methods. Select your preferred method and follow the prompts to complete your withdrawal.
Social Trading PA:
- Log in to your PA and select the Social Trading tab.
- Head to Assets and click Withdraw.
- You will see a list of available payment methods. Select your preferred method and follow the prompts to complete your withdrawal.
Note:
- Internal transfers between investment wallets and trading accounts are possible.
- If you have any trading account that was funded via a credit card in your PA, you must first perform a credit card refund request from your PA before withdrawing funds from your investment wallet.
Depending on the payment method chosen, your funds should be reflected soon. However, if this does not happen, please contact Support for assistance.