As an investor, you can withdraw funds from your investment wallet through the Copy Trading app or your Personal Area (PA) under the Copy Trading tab.
With the Copy Trading app:
- Launch the Copy Trading app and log in.
- Navigate to the Profile tab and select Withdraw under Wallet.
- You will see a list of available payment methods. Select your preferred method and follow the prompts to complete your withdrawal.
With the Copy Trading web in Personal Area (PA):
- Log into your Personal Area (PA).
- Head to Copy Trading and click on the Assets tab.
- On the right, click on Withdraw under the Investment wallet card.
- You will now see a list of payment methods to choose from. Choose your preferred method and follow the prompts to complete your withdrawal.
Note:
- Internal transfers between investment wallets and trading accounts are possible.
- If you have any trading accounts that were funded via a credit card in your Personal Area (PA), you must first perform a credit card refund request from your PA before withdrawing funds from your investment wallet.
Depending on the payment method chosen, your funds should be reflected soon. If you need assistance with your transaction, go to your Transaction history, select the transaction you need help with, and choose Get support to raise a support request.